Parimatch Egypt Privacy Policy
Welcome to Parimatch Egypt. This privacy policy outlines how we will handle your personal data (collecting, storing, processing, etc.) whenever you use or interact with our products and services. As a service provider, Parimatch will honor all applicable laws and regulations that govern the collection and use of personal data, as well as provide transparency into our processes and treatment of your personal information. Your continued use of our products and services represents your acceptance and acknowledgment of the policies outlined within this document.
Legal Framework
Parimatch betting complies with all relevant national data protection regulations (including those from Egypt that oversee the regulation of personal data). In addition to meeting domestic regulatory requirements, Parimatch online also adheres to international best practices regarding data protection and compliance. Our methods for collecting, using, protecting, and sharing customer personal information are guided by three main principles: legality, fairness, and necessity.
Information We Collect
Our data collection is based on how you use and interact with our platform. Directly provided information:
- Date of birth
- National ID number
- Full name
- Phone number
- Billing and payment details
- Identification documents
Automatically collected information:
- Device type and operating system
- Language settings and browser type
- Session length and click stream data
- Your IP address
- Cookies that allow us to recognize your browser/device
All categories are necessary in order for us to be able to deliver a safe, functioning, and legal betting experience.
Purpose of Data Processing
Every piece of data we process has a clear and valid purpose. We use your information to create your account, identify you, and securely process transactions. Data also supports our responsible gambling tool features and customer support operations. In some cases, it’s needed to meet regulatory & anti-money laundering requirements applicable in Egypt.
Legal Basis for Processing
All data processing at Parimatch is grounded in a valid legal basis. In most cases, processing occurs because it is necessary to perform the contract between you and Parimatch — that is, to deliver the services you have registered for. In other cases, we rely on your explicit consent, our legitimate business interests, or compliance with a legal obligation. We do not process personal data beyond what each applicable basis permits.
Data Sharing and Disclosure
Parimatch betting website will never transfer a customer’s personal details to third-party businesses under any circumstances. A customer’s access rights for their information are restricted as much as possible and continuously checked. Data can be shared with trusted third-party service providers that provide support for our betting website’s technical systems, financial transactions, and fraud prevention. We also reserve the right to disclose customers’ relevant data to appropriate government agencies/authorities of Egypt when required by law or as part of an investigation by those authorities.
Data Retention
We will keep your personal information only for as long as we need it to complete our obligations under the purposes for which we obtained it. The period depends on the type of information you provide, how you use our services, and whether any laws govern such collection. When we no longer need your personal information (once the defined retention period has ended), we delete it or remove all identifiable data. It makes it impossible to identify it with an individual. In some cases, extended retention times may be required by law.
Data Security
We use encryption for the secure transfer of data. We have firewalls and access controls, as well as ongoing IT security audits, to ensure your information is protected from unauthorized access. All employees who work with this type of information receive training on how to process it correctly. In addition, we will take immediate action if we suspect a breach. The protection of our customers’ privacy is our priority. However, we cannot provide complete safety guarantees for all digital systems. Therefore, we strive for the lowest possible level of risk.
International Data Transfers
Parimatch offers services globally. Therefore, there could be systems that provide support for our platforms from outside Egypt. To protect your rights when transferring your data across borders, we will always have a safeguard in place to ensure you receive the same level of protection as if it were processed within Egypt. Examples of this could include contractually binding provisions; transfers to countries whose regulations are deemed to have a similar (or better) standard than those found under Egyptian law. We cannot send your data out of Egypt unless and until we confirm that a country’s laws will offer at least the same level of data protection.
Your Rights and Contact Information
Since you are registered to use Parimatch betting, you have the right to control what happens to your personal data. You can find out what information we have about you, correct it if needed, and remove it from our system where possible. If you have already provided your consent for one type of processing or another, you may now object to such processing. In order to make a request to access your personal data, for correction or deletion, or for objection to the processing of your personal data, please get in touch with our support:
We will deal with each request to access your personal data reasonably quickly, in accordance with the time frames specified in the relevant legislation. Parimatch reserves the right to alter this privacy policy from time to time. Changes may occur due to changes in the law, technology, or operational practice. The latest version of this privacy policy will be displayed on our website. Continued use of the service after any updates will indicate that you agree to the updated terms and conditions.
